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Vocabulary
  • Wake up call
  • View
  • Vacancy
  • Towels
  • Sofa bed
  • Couch
  • Single bed
  • Sauna
  • Room service
    Reservation
  • Pillow
  • Bed sheets
    Noisy
  • Lobby
  • Indoor pool
    Maid 
  • Hotel manager
    Guest
  • Front desk, reception
  • Floor
  • Double bed
  • Check-out
  • Check-in
  • To book
  • Bellboy
  • Bed and Breakfast
  • Attractions
  • Amenities

Role play at the hotel

Role play

At the hotel reception (the check in)

 

Front Desk: Welcome to the Wyatt Hotel. How                  may I help you?

 

Traveler: I'd like a room please?

 

Front Desk: Would you like a single or a                          double?

 

Traveler: I'd like a double, please?

 

Front Desk: May I have your name, please?

 

Traveler: Timothy Findley.

 

Front Desk: Could you spell that please?

 

Traveler: F-I-N-D-L-E-Y.

 

Front Desk: How many are in your party?

 

Traveler: Just two.

 

Front Desk: How many nights would you like                    to stay?

 

Traveler: Just tonight.

 

Front Desk: How will you be paying?

 

Traveler: Is Visa OK?

 

Front Desk: That'll be fine. Would you like a                     wake-up call?

 

Traveler: Yes, I'd like a wake-up call for                       6:30. Do you have a pool?

 

Front desk: Yes, we do. On the 2nd floor.                        Here's your key. Your room is the                  405 on the fourth floor.

 


 

Role play

Calling reception desk from our room

Role play

At the hotel (calling room service)

 

Room service: Room service

 

Guest: Hello, this is Mrs Jones from room 305.

 

Room service:

Hello Mrs Jones. What can I do for you?

 

Guest:

I will like to order a chicken sandwich.

 

Room service:

Ok, a chicken sandwich. Would you like fries with it?

 

Guest:

Yeah, fries would be great.

 

Room service:

Anything to drink

 

Guest:

Yes, I am going to have a lage pepsi please.

 

Room service:

Anything else Mr Jones?

 

Guest:

No thank you.

 

Room service:

Ok, that will be 8.99$. Would you like to pay by cash, or shal we just add it to your account?

 

Guest:

You can just put it on my tab.

 

Room service:

It will take about ten minutes Mrs Jones.

 

Guest:

Ok, thank you.

 

 


 

 

Reception: Reception. How may I help you?

 

Guest: Hello, There is a water licking in our bathroom.

 

Receptionist: I am sorry Sr, I will send                              somebody to take a look at the                      bathroom. What's your room                          number?

Guest: My room number is the 149.

Reeptionist:Don't worry, he will be there soon

Guest: Ok, thank you very much.

 

Few minutes...

 

Reception: You are calling reception. How                       may I help you?

Guest: Hello I am calling from room number             149 related to the water licking

          No body has showed up yet!

 

Reception: I am very sorry the janitor was                       busy then, now he is going to                         your room.

 

 

 

 


 

Role play

At the hotel reception (the check out)

 

Receptionist:.Good morning. May I help you?

 

Guest:—Yes. We will like to check out.

 

Receptionist: Ok, what is your room number?

 

Guest:—It is room number 5.

 

Receptionist: Okay. You have a couple of phone calls for 5 dollars each.

 

Guest:—Sure. Do you take debit card?

 

Receptionist:—Yes We do!.

Guest:—What's the total?

 

Receptionist:—It's 285 dollars.

 

Guest:—Put it on my debit card please.

 

Receptionist:—Here you have your receipt, thank you for stayig with us Mrs. Have a safe travel, We hope to see you soon.

 


 

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